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| OUR DIFFERENCE |
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Scalable solutions with low TCO:
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SAFIRA has initially developed a middleware platform to connect the bank call center to backend applications |
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8 years later, with a 2 engineers team, it now integrates 37 direct banking applications, serving 10.000 users in 800 agencies |
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Delivers an average of 4.270.073 transactions per month, reducing and saving MIPS |
Service reliability:
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Telco Operator needed to improve service levels quality provided to broadband customers |
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SAFIRA was named responsible for front line service |
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SLAs are continuously exceeded |
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Team grows from 4 to 25 engineers |
Innovation with real value:
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Life Insurance Company wanted to improve the revenue of its risk products |
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SAFIRA has created a risk products offer management system |
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Our customer’s revenue increased by €300 millions that year |
Straight to the point:
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Our Telco customer wanted that its agents locate products and prices in a quick and efficient way |
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SAFIRA gave them relevant results in less than 1 second |
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