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SUCCESS STORIES | |
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With the growing prominence of the BPM (Business Process Management) paradigm in organizations, Banco Espírito Santo Group (BES Group) was looking for a solution to support the identification, analysis, optimization and support of their business processes. From this need, emerged a strategic and innovative project for BES Group. The Process Automation Platform (called Generic Workflows Platform) developed in partnership with SAFIRA has become, in just one year, the most widely used Workflow in BES Group. With the success in Portugal, BES is making an investment in the internationalization of the platform, which now also supports BESSE Bank (BES Spain) and is prepared to be launched in other geographic regions. Download pdf
Through the implementation of the @VdA Portal, Vieira de Almeida Advogados (VdA) has a new platform for collaborative work in which employees can contribute with new content, and access to all critical information for their daily activity. Download pdf
MEGA's Business Process Analysis solution (represented by SAFIRA) allows Estradas de Portugal to automate, optimize and integrate its business processes, increasing organizational effectiveness and, consequently, the value for customers. Download pdf
The project developed in Banco Espírito Santo has the goal to continuously improve the mortgage loans processes, a particularly relevant area for the financial institution, and is based on IBM Lombardi Teamworks, one of the most innovative and advanced BPM suites in the world. IBM/Lombardi's platform automates, manages, accelerates, optimizes and controls the whole mortgage loans processes and represents the strong commitment of BES in Business Process Automation as a center piece to enhance its operational efficiency. The new solution was implemented in partnership with SAFIRA and is now used in about 720 branches by more than 8000 users. In addition, the new system provides important features for the end-customer, such as simulations and access to the process stages on the Internet. Download pdf
SAFIRA.Maestro achieves remarkable results in the insurance area of BES Group. Having started as a support for the reorganization of the insurance business of Grupo Espírito Santo in 2006, Maestro is now a centerpiece in the business and IT of BES-Vida, T-Vida and BES-Seguros. With high standards of performance, availability and security, the platform supports 16 internal applications. Download pdf
In a strategic partnership between the two companies, OMIClear is developing a new application based on SAFIRA.Quartz that will support the whole business of registration, clearing, settlement and risk management of middle-term operations undertaken under MIBEL (Iberian Electricity Market) and registered with OMIClear. Download pdf
The elimination of manual tasks and the launch of a Customer Portal have enabled a better relationship with the outside and a remarkable administrative optimization and simplification. Sociedade Ponto Verde has become more agile and provides now a superior service to their customers and partners. The project was based on the development platform SAFIRA Quartz. Download pdf
SAFIRA has implemented a critical Business Intelligence project in Páginas Amarelas to support online sales process. The solution is based on the development platform SAFIRA Quartz. Download pdf
SAFIRA was chosen by Optimus to implement a search system for its resellers. The benefits are clear: access to information in real time and no costs with training since the usage experience is the same as Google.com. Download pdf
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LATEST HIGHLIGHTS |
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The success goes to our customers
Millenet - for the fifth consecutive year has been named Poland’s "Best Consumer Internet Bank" by Global Finance, an independent international finance magazine.The jury found that the premium range of products offered through the portal, its superior features and design and the growing number of users consolidate this recognition. One of the technologies used is Quartz. |
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SAFIRA implements Composite Products Platform at BES
BES composite financial products such as BES MIX, Plano BES95, Plano BES Júnior e Plano BES Negócios reached a remarkable success over the last years. As a result, the bank has an obvious need for a better and richer platform that eases the design and management of better products. SAFIRA was the chosen partner for this endeavor. |
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SAFIRA implements a certified financial information syndication system at CGA
INFOGEST is an innovative system for centralizing, analyzing and distributing certified financial data over fast and easily accessible channels. “INFOGEST is an innovative system for the speed at which qualified and certified financial data is made available to customers of such information. It will be a fundamental management tool for all sorts of information”, according to António Nogueira, Director at Caixa Gestão de Activos. |
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| CUSTOMER FEEDBACK |
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| "The integration of SAFIRA’s team with the internal VdA’s team, the perception of our goals and the understanding of our limitations were critical to the success of this project. The ratio of user adoption to the new platform is huge and this is also SAFIRA’s merit, because not only managed to deploy the tool, but also to provide the know-how and its added-value."
José Sousa Macedo
Executive Administrator, Vieira de Almeida Advogados |
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| "SAFIRA's expertise in the BPM area and its experience in similar projects have proven to be a guarantee for the success of this project. MEGA Platform brought a clear advantage to the alignment of the IT with the business."
Rui Ribeiro
IT Manager, Estradas de Portugal |
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| "Grupo Banco Espirito Santo has been making a strong investment in process automation as a center piece of its operational improvement. The high level of experience and know-how of SAFIRA’s Consultants in the TeamWorks solution and our longstanding partnership were key factors in choosing the company for this project. As expected, we are very pleased with the outcome."
Jorge Soares
Senior Manager, ESI |
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| "All our goals were met on-time and on-budget, which is something that, in IT projects, is not very common. The benefits were immediate: without Maestro, the project would not be feasible within the timeframe set by the shareholders and the cost would have been much higher."
José Couto
IT Manager, BES-Vida |
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| "We are confident that MICLEAR, as a flexible and customized solution, fully addresses our members needs in terms of reliability, performance and features. It is also our belief that MIClear is adequately prepared to meet future challenges. We are very pleased with the outcome of this project."
Sofia Barbosa
Operations Director, OMIClear |
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| "Quartz is a very user-friendly tool, allowing us to quickly develop the applications we need to notably improve our service level and time-to-market."
Luís Veiga Martins
CEO, Sociedade Ponto Verde |
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| "SAFIRA has worked jointly with PA in order to understand our business needs and to develop the solution that better suits Go-to-Market Online area. With the automation of time-consuming manual activities, we are more efficient in the market segmentation and clients selection processes. Now, we can dedicate more time to core and critical activities."
Inês Lima
Online Go-to-Market Manager, PÁGINAS AMARELAS |
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| "My work experience with SAFIRA is always characterized by going beyond my expectations."
Miguel Ribeiro
IWS Director, OPTIMUS |
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| "From my experience, and regarding quality standards, it is not common to find companies of this level."
José Couto
IS Director, TRANQUILIDADE VIDA |
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| "Definetly, a company of reference in consulting best-practices."
Pedro Vilhena
Projects Coordinator, HOSPITAL DE SANTA MARIA |
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